Last updated 20th September 2019
We may collect personal information which relates to an individual and who is identifiable from that information, such as personal details (including your name, address, contact details, date of birth, gender, identification card/passport/birth certificate number, nationality, occupation, height, weight, lifestyle habits, ethnicity and medical information), contact details (such as address, e-mail address, telephone number), payment details (such as bank account, credit/debit card and other payment details, insurance information) and any information which you have provided in registration/application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by myaestic from time to time, and includes sensitive personal data such as data relating to health or religious or other similar beliefs. myaestic only collects, uses and discloses sensitive personal data with your express consent. This information may be collected when you use this Site or our services, you sign up, you contact us, you provide feedback, through other social networking services such as Facebook, Instagram or Twitter, or you carry out any transactions with us. In addition, we may from time to time request certain other personal information which may be relevant for the purposes of providing our services to you.
If you provide any personal information relating to a minor, you warrant that you are the parent or legal guardian of such minor and have the necessary authority to provide such information and the applicable consents.
While the provision of personal information is not obligatory, it is required in connection with the purposes as stated below, and if we do not have this information we may not be able to carry out the purposes or provide our services to you.
We may use and disclose aggregated and anonymised statistics about usage of this Site or our services. We may also use research or marketing companies to gather such data and provide statistical information about visits to this Site, data on visitors’ screen settings and other general information. We may also use third party analytics services to collect and analyze the activities on our Site, for system administration, reporting purposes or to improve the Site, and such third party may have access to your personal information subject to their prevailing privacy policies.
- -To provide services or to perform any of the Company’s obligations towards you
- -To process, manage or verify your request or application for any services
- -To validate and/or process payments, rebates, refunds and charges
- -To send you alerts, updates, mailers, promotional materials and the like from the
- -Company, our partners, advertisers or sponsors and to communicate with you about services/products that may be of interest to you from us, partners or other third parties
- -To facilitate or enable any checks as may be required
- -To manage our business and for internal purposes (such as auditing, data analysis, database records, evaluating our services and effectiveness of our marketing efforts, research and risk management)
- -To comply with legal and regulatory requirements
- -To enforce our legal rights or obtain legal advice
- -To perform functions described at the time of collection of the personal information
- -To respond to questions, comments and feedback from you
- -To communicate with you for any of the purposes listed in this Policy
For any other purpose that is ancillary to or in furtherance of these above purposes or which is required by law or any regulatory authorities or where we have your permission to do so.
In connection with the above use of your personal information, we may disclose such personal information to the following:
Medical/healthcare practitioners, professionals and service providers, agents, contractors, third party service providers who provide various services or facilities to us in connection with this Site, our business or operations or who have contractual arrangements with us
Financial institutions, insurers (including those located outside of Malaysia), employers, third party payers, credit card and payment gateway companies
Partners with whom we have a relationship in connection with your transaction with us or your requested services
Any other person who may be an assignee, transferee or participant in some way in our rights or business (whether actual or proposed)
Other parties authorized or consented to by you
Regulatory, enforcement and governmental authorities as permitted or any person as required by law or to comply with the directives of the authorities or any order of court or legal process
Any other person to whom disclosure is required in order to protect or defend our rights and/or property
Any other person to whom we (and our holding or affiliate companies or representatives) have a duty of disclosure under applicable law, regulations or guidelines
Please note that such disclosure may involve the transfer of your personal information to places outside of Malaysia and by providing us with such information, you consent to such transfer in connection with your dealings with us, the requested services or for the performance of contractual obligations. Any such transfer will be in accordance with this Policy and applicable law.
Certain medical practitioners or healthcare providers/professionals may require your express consent or submission of certain information or documents in connection with the provision of services to you. If so, you will be requested to provide such express consent, forms or information (as the case may be) in order to proceed with the provision of the services.
Through the Site and/or the services, you may obtain access to certain third parties such as medical or healthcare practitioners, professionals or providers and other portals or applications. The privacy policies/personal data protection notices of such third parties are independent from that of myaestic’s and you should review such policies/notices carefully as the use of information disclosed to such third parties is subject to such policies/notices.
You have the option to opt-out of receiving marketing communications from us and selected third parties and limiting the distribution of your personal information. You can do so by contacting us via the contact details below or so far as applicable, by accessing your registration/account with us or by clicking on the “unsubscribe” link in certain electronic communications we may send to you.
We take the necessary security and technical measures to protect the security and confidentiality of personal data in compliance with applicable law. The transmission of payment information (such as credit card and account numbers) is protected through the use of encryption such as SSL (Secure Socket Layer) protection.
We may revise and have the right to modify and amend this Policy from time to time. Any changes to this Policy will be published at this Site and your continued use of the Site or our services will constitute your acceptance of the modified Policy.